Monthly Archives: April 2012

Install License Files

 < Back | ^Setup Home  |  Next > To install your Channergy license files: Note: For Client/Server follow the steps below for your data directory, then visit: https://www.channergyse.com/help/client-server-setup/ Quick Install: You can simply save the MWctrl files that were emailed to you directly into your data directory. Or you can use the following instructions to locate your […]

Phone Support

Phone Support Call 866-624-5927 x2 to speak to a representative. Please note that support rates apply. To purchase a 5 hour block of support visit our online store. Phone support is available as follows Prepaid Plan You can pre-purchase phone support and save. Support is available in 5 hour blocks. You may purchase as many […]

Contact Support

Email Support Submit a support ticket. Email support is free for all current customers (i.e., upgraded to the latest version or on a hosting plan) except the SE version. Free email support includes answers to questions about using the software and verified bug fixes. It does not include remote assistance or backend work required to […]

Using Channergy

Instructions for using Channergy Click a link below for help taking orders, managing customers and working with your inventory. You should have already installed and setup Channergy before referring to this section of the help files. See the Installation and Setup topic for help with setting up Channergy. ORDERS Enter Orders – This topic covers manual […]

Installation and Setup

Instructions for installing and setting up Channergy Follow the steps below for help installing Channergy and setting up including license files, preferences, security and various items you need to enter before using Channergy for you orders, customers and inventory. See the Using Channergy topic for help with using Channergy after it is set up. Channergy Installation […]

Help Files

Channergy Help Files Help is divided into two main categories. Visit the Installation and Setup topic for instructions on installing Channergy. Then go to the Using Channergy section for help on every day tasks like entering orders and creating products. Check out the online Videos as well. Installation and Setup Help installing Channergy and setting […]