Author Archives: support

Cloud vs. RDP

Software as a Service (SaaS) – Cloud vs. RDP Most of us have heard of cloud apps. But what is RDP? As defined on techopedia RDP or Remote Desktop Protocol is a Microsoft protocol (that runs on multiple platforms include MACs and Linux) that allows for data transfer, security and encryption between clients and a […]

Credit Card Providers

Channergy supports multiple credit card providers for processing charges withing the order system. This allows you  to authorize a charge while speaking with a customer. If you do not see your provider listed here please contact us. We can often add providers for you. We also have a list of recommended providers that offer discounted […]

Big Commerce

How Channergy works with Big Commerce With Big Commerce integrated into Channergy, orders are downloaded and fulfilled in a single system. Changes to product information, such as changes in quantities, are updated in near real-time. Channergy also uploads tracking numbers and order statuses directly to your Big Commerce store. Channergy interfaces with Big Commerce through its […]

Revision History – 2014

 Download Version 2014 This will completely reinstall version 2014 of Mailware. Please be sure to backup your data before running. What’s New in Mailware 2014 Feature Announcement #1 New Channel – Big Commerce We have added Big Commerce to our list of supported web carts. You can see the currently supported features for Big Commerce by […]

Cloud vs. Local Apps

Are you torn by the decision between a local application like Mailware for your channel and order management versus one of the new Software as a Service (SaaS) applications? There are advantages and disadvantages to each. This article will give you plenty to think about and hopefully enough to make the right decision for your company.