Become a ChannergySE Affiliate
Channergy includes a built-in Report Writer and over 100 pre-built reports. You can use these right out of the box, or edit them to make your own. You can even create your own reports from scratch. In addition, reports can be added to individual screens, used to export data and much more. Included are the […]
Category Archives: Guide
< Back | ^Setup Home | Next > Only the system administrator should have access to the Preferences in Channergy. Important Note: Make sure everyone is out of the system and only on PC is being used when editing Preferences as the last station to exit will overwrite any changes made by other users. To open Preferences click Tools […]
< Back | ^Setup Home | Next > Your new database is ready for you to start entering data. If you ordered a data conversion it can be imported now or after you have completed the next steps (Note: If you are receiving a FULL conversion install it now and then complete any data entry steps […]
< Back | ^Setup Home | Next > After you install Channergy’s database and license files you can point each of the individual workstations to the data directory you created and shared. This allows them to simultaneously update and use the same data. Open Channergy by clicking its icon under the Start button. Click the Open Company folder. This […]
< Back | ^Setup Home | Next > Channergy includes a database utility for viewing and editing data tables directly. An ODBC driver is included for connecting to other databases like shipping software. The utilities only need to be installed on your server, but you can install them on each workstation if you wish. Download Now […]
^Setup Home | Next > You can use the Channergy Demo install already on your system or start new with the full install. The components you select depend on whether you are installing at the server or an individual workstation. Download the Full Channergy Installer for your version from the Updates page. Either place the […]
Did you encounter an error in Channergy? Following are common errors and solutions. If you cannot find your error message below please Contact Support. Cannot Connect to Database Class not registered or Invalid Class String – when attempting to charge a credit card Access Violation 1. Cannot Connect to Database This error most commonly […]
< Back | ^Setup Home | Next > When you run the Channergy demo it automatically points to a sample database located in C:\Channergy. When you are ready to enter your own company data you should create a new folder and install a blank database. You can store your database on the PC you are using to run […]
< Back | ^Setup Home | Next > To install your Channergy license files: Note: For Client/Server follow the steps below for your data directory, then visit: https://www.channergyse.com/help/client-server-setup/ Quick Install: You can simply save the MWctrl files that were emailed to you directly into your data directory. Or you can use the following instructions to locate your […]
Phone Support Call 866-624-5927 x2 to speak to a representative. Please note that support rates apply. To purchase a 5 hour block of support visit our online store. Phone support is available as follows Prepaid Plan You can pre-purchase phone support and save. Support is available in 5 hour blocks. You may purchase as many […]